FAQ
1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (small items); carpets via freight: 7-15 business days. You'll receive tracking via email.
2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on qualifying orders. Carpets may have separate freight charges.
3. Do you ship outside the contiguous US?
Currently, we only ship to the contiguous 48 states.
4. What types of carpets do you offer?
| Type | Material | Best For | Care |
|---|---|---|---|
| Area Rugs | Wool, synthetic (polyester, polypropylene), cotton, jute | Living rooms, bedrooms, dining rooms | Vacuum regularly; professional cleaning recommended |
| Runner Rugs | Wool, synthetic | Hallways, kitchens | Vacuum regularly; spot clean |
| Outdoor Rugs | Polypropylene | Patios, decks | Hose down; air dry |
| Natural Fiber Rugs | Jute, sisal, seagrass | Natural/organic decor | Vacuum; avoid moisture |
5. What types of curtains do you offer?
| Type | Material | Best For | Features |
|---|---|---|---|
| Blackout Curtains | Polyester, cotton blend | Bedrooms, media rooms | Blocks light, energy-efficient |
| Sheer Curtains | Polyester, linen, cotton | Living rooms, dining rooms | Light filtering, privacy with light |
| Thermal Curtains | Polyester with thermal backing | Energy efficiency | Insulates against heat/cold |
| Linen Curtains | Linen, linen blend | Natural, airy look | Textured, breathable |
| Velvet Curtains | Polyester velvet | Formal rooms, bedrooms | Luxurious, heavy draping |
Sizes: Standard lengths: 63", 84", 96", 108". Widths vary.
6. What types of sofa throw blankets do you offer?
| Type | Material | Best For | Care |
|---|---|---|---|
| Throw Blankets | Cotton, polyester blends, fleece | Sofas, chairs, decor | Machine wash cold, tumble dry low |
| Woven Blankets | Cotton, wool, acrylic | Lightweight warmth, decor | Dry clean or gentle hand wash |
| Knit Blankets | Acrylic, cotton blends | Texture, cozy warmth | Hand wash, lay flat to dry |
| Fleece Blankets | Polyester fleece | Warmth, softness | Machine wash gentle, tumble dry low |
Sizes: Throw (50"x60"), Lap (40"x50"), Decorative (various)
7. How do I measure for curtains?
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Width: Curtains should be 2-2.5 times the width of your window for proper fullness.
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Length: Standard lengths: sill length (63"), below sill (84"), floor length (96"), puddle (108"+).
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Mounting: Inside mount (within window frame) or outside mount (above frame).
8. How do I care for my carpet?
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Vacuuming: Vacuum regularly (at least weekly) to prevent dirt from grinding into fibers.
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Spot Cleaning: Blot spills immediately with clean, dry cloth. Do not rub.
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Professional Cleaning: Deep cleaning recommended every 12-18 months.
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Padding: Use a rug pad underneath to prevent slipping and extend rug life.
9. How do I care for my curtains?
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Machine Wash: Most polyester and cotton curtains are machine washable. Use cold water, gentle cycle. Hang to dry or tumble dry low.
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Dry Clean: Linen, velvet, and lined curtains typically require dry cleaning.
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Steam: Remove wrinkles with garment steamer while hanging.
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Avoid: Bleach, fabric softener.
10. How do I care for my throw blanket?
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Machine Washable: Most cotton, polyester, and fleece blankets are machine washable. Use cold water, gentle cycle, mild detergent. Tumble dry low.
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Delicate Fabrics: Wool, cashmere, or hand-knit blankets should be dry cleaned or hand washed in cold water with mild soap. Lay flat to dry.
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Avoid: Bleach, fabric softener, and high heat which can cause shrinkage.
11. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.